Support Channels

  • 1 hour ticket response time

  • An Easy–to–Navigate Help Center Section

  • In the Online Control Panel you will find an exhaustive Help Center section offering a ton of how–to articles and frequently asked questions. They are contributed by our support team of experienced technicians. Simply fill in your question and our clever platform will provide you with the most suitable answer.

  • Top quality support service

  • Video Tutorials

  • We have compiled a collection of step–by–step video tutorials that detailedly demonstrate how to troubleshoot a typical issue connected with your Linux cloud packages account. You will find the educational videos in the Help Center section.

  • Intuitive help center

  • A Sixty–Minute Ticket Response Time Guarantee

  • With each of our semi–dedicated servers, we offer a 24/7 customer service with a 1–hour support ticket response guarantee. Our team of knowledgeable technicians will be available to you to answer all the questions that you might possibly have. During off–peak periods, an answer will be offered in even less than twenty minutes.