Customer Support Channels

  • 1 hour ticket response time

  • A 1–hour Response Guarantee

  • Offering great quality support in time is our high priority, so we backup each Linux cloud packages plan with a one hour ticket reply warranty. After you post a ticket or send us an e–mail, our user help support staff will do all they possible can to give the most satisfactory solution to your case and to offer information quickly.

  • Top quality support service

  • A Top–quality Support Service

  • Contact us anytime needed. Our team of professionals will undoubtedly be on–line for you 24x7x365 to react to all your inquiries and to correct any trouble that you may have. You can easily post a support ticket from your Online Control Panel or send us an e–mail message whenever. In addition, on business days, you could call us or use the online chatting option.

  • Intuitive help center

  • An Intuitive Help Section

  • The Control Panel presents a broad knowledge base which is built–into all parts. In each section, you will find a Help button which will load for you a variety of step–by–step tutorials on how to make use of a selected option or conduct a certain action. In addition, we have created mini seminar clips to make sure you get a better idea of the Control Panel’s interface.