Phone Support in Cloud Hosting
All our cloud hosting packages offer telephone support 14 hours per day even on public holidays, which means that if you do not have an account yet, you'll be able to give us a call and learn more about our services or if we'll meet the system requirements for your web sites. For your convenience, we have local telephone lines in the United States of America, Great Britain and Australia, so that you will be able to call the phone number which is nearer to you. If you are an existing customer, we will help you in a timely manner with all of the general and billing matters as well as with various technical issues so as to save you time and efforts - we acknowledge the fact that sometimes it is easier to talk to a live person to get things done without delay. Of course, some issues simply cannot be managed over the phone, so if this is the case you can employ our ticketing system.
Phone Support in Semi-dedicated Hosting
With 14 hours-a-day phone support, you can be certain that there is always someone to help you if you have any queries about the semi-dedicated server packages that we supply. Whether you need to know more about the packages, you have some billing issue or some general issue, you can just give us a call. Although some more complex problems may need a support ticket to give some time to our technical support team to investigate, we'll help you with a lot of technical questions on the phone as well, saving you precious time and efforts. As we have data centers on as many as 3 different continents - in the United states of America, the UK and Australia, we have local telephone lines in these countries as well. In case you're in a different country, we have a global number where you'll be able to get in touch with us.