In case you have never opened a web hosting account or you have switched companies and the new one deploys an account administration interface that you haven’t seen before, you may become puzzled about how to complete a particular task in your account or on your personal computer. That’s why, lots of hosting companies have compiled a knowledge base, which enumerates the most popular enquiries and difficulties connected with their platform, instead of including only some general info. Such a knowledge base will help you find the required information quickly and easily, so you won’t have to invest both time and energy on stuff that might require something as simple as hitting a button or marking a tick box. Thus, not only can you get things done, but you can also learn plenty of new and valuable facts, both about the way you can manage your account and about the way the hosting service functions as a whole.

Extensive Online Documentation in Cloud Hosting

All Linux cloud packages that we offer include an extensive knowledge base where you can find all you should know with regards to your web hosting account. Regardless of whether you need to set up a new MySQL database, to forward a domain name by means of an .htaccess configuration file or to create an email address on your PC or smart phone, you can just read our help articles and all the info that you need will be there. When you visit a particular section of the Hepsia Control Panel, you’ll see articles that pertain to the functions that you can access through it. If you wish to see the complete article collection and get familiar with all the functions that Hepsia offers, or simply to read generic information about the web hosting service, you can browse through the entire knowledge base, which can be accessed via the Help menu in your Control Panel. We have tried our utmost to cover any challenge that you may confront, but if you don’t find what you require, you can always touch base with us, as our help desk support staff is available 24/7.

Extensive Online Documentation in Semi-dedicated Hosting

The Help section of the Hepsia Control Panel, which comes with our Linux semi-dedicated hosting packages, will allow you to access the detailed online help documentation that we’ve prepared for you. The articles include generic information about our web hosting services, educational guides about the different functions that you can use, as well as troubleshooting guidelines that can help you correct common issues that you could confront. The topics that we’ve covered encompass practically everything, from easy things such as how to host a new domain name in your account, to more elaborate ones such as which SSH commands are permitted on the servers. Articles that are dedicated to the features of a given Control Panel section will always be available on the right side of the page that you are on, whereas the whole article collection can be accessed through the dedicated Help section.