If you have browsed lots of sites, you have probably stumbled upon some error message once in a while. An error can occur when the website hosting server cannot process a request (Error 400), if you must log in so as to see some content and you have not done so (Error 401), if you are not permitted to access a page (Error 403) or when a link leads to a file that is not on the website hosting server (Error 404). Getting such messages could often be aggravating since the pages have nothing in common with the actual website. That’s why some web hosting providers permit you to use your own error pages which will match the style of your own Internet site and which may have any content that you'd like - details why the error has taken place, a suggestion how to handle it or even some witty remark. This type of function can help you keep the visitor on the website no matter the error or the reason for it.

Custom Error Pages in Cloud Hosting

You will be able to set up customized error pages for all of your domains or subdomains. The function is supported by all cloud hosting package that we provide, so when you log in to the Hepsia Control Panel and check out the Hosted Domains section, you can click on the Edit button for a domain/subdomain and in the pop-up which will show up, you can select the kind of error page that should show up - a default one from our system, a standard Apache server page or a customized one. For the aforementioned alternative, you'll have to assign the URL to the page, so when you use custom pages, you need to upload the files inside your website hosting account first. Another way is to use an .htaccess file positioned in the domain or subdomain folder with a line for every error type. The correct syntax can be located in our Knowledge Base, to help you use this function even if you do not have any previous experience.

Custom Error Pages in Semi-dedicated Hosting

If you host your sites in a semi-dedicated server account from us, you could set customized error pages for each of them with ease via our in-house created Hepsia hosting CP. With just a couple of clicks in the Hosted Domains section, you can modify the default setting from a system page to a custom made one for any of the 4 error types. All you must do is supply a link to each file which you have uploaded before that and then save the change. If required, you will be able to revert this modification anytime and in exactly the same way. If you wish, you could use an .htaccess file too. It should be created/uploaded within the domain or subdomain folder linked to the site whose error pages you intend to alter and the content for such a file can be found in our Help article on this matter.